Warranty

Heat Pump & Installation Warranty Coverage

PROTECTION & PEACE OF MIND

Every installation includes manufacturer equipment warranties plus our labour guarantee. We register eligible systems on your behalf so your coverage is properly activated and documented.

Typical coverage on qualifying systems

  • 10–12 year limited parts warranty (manufacturer-dependent)
  • Up to 10 years compressor coverage on select heat pumps
  • APEX labour warranty on installation workmanship
  • Optional extended protection plans for parts & labour

We’ll walk you through your specific warranty terms at the end of every project, including what’s required to keep coverage valid — typically regular maintenance and proper operation.

QUESTIONS ABOUT COVERAGE?

If you’re unsure about the warranty on an existing system, we can help you review paperwork and advise on next steps.


Why Warranty Registration Matters

✓ We Handle Registration

We register your new system with the manufacturer on your behalf immediately after installation, so there’s no risk of missing the registration window.

✓ Documented Coverage

You receive full documentation of your warranty terms, including start and end dates, what’s covered, and how to make a claim if needed.

✓ CleanBC Rebate Compatible

All systems installed through our CleanBC rebate program meet the requirements for full manufacturer warranty coverage up to $24,500 in rebates.